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Refund Policy

Returns
Our policy lasts 10 days since the day you purchase. If 10 days have gone by since your purchase, unfortunately we can’t offer you a return, refund, or exchange. Please send the unused item with the original packaging to Twirl In Pink, 92 W 200 S, Morgan UT 84050, USA

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@twirlinpink.com.

Sale items
Only regular priced items may be refunded or returned, unfortunately sale items cannot be refunded or returned.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@twirlinpink.com and send your item to: Twirl In Pink, 92 W 200 S, Morgan UT 84050, United States.

Shipping
To return your product, you should mail your product to: Twirl In Pink, 92 W 200 S, Morgan UT 84050, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.