We care about you!
Due to the holiday seasons and other factors, we advise you to shop early.
WE CAN GUARANTEE:
- we can ship out your orders in 1-2 business days.
- we are open through the holidays.
- we will respond to your emails.
- our jewelry will make you and your loved ones smile.
WE CANNOT GUARANTEE:
- your order will not be delayed. All the carriers are experiencing delays.
What can you do?
Shop EARLY! We strongly encourage you to avoid last minute shopping.
Once your order is placed, watch for the confirmation email. Once the order is shipped, open the shipping confirmation email to get the tracking number. The tracking number will be shown on the shipping carrier website within 24 hours.
Watch that tracking number and the tracking history, it will show you where your order is. If you have any questions, contact your local postal service or shipping carrier ASAP. The sooner you contact them, the sooner you will be able to locate your order.
Some packages are saying delivered but not actually showing up until a few days later or even a week later. And sometimes at their neighbors house too. We ask that you give an extra 1-2 weeks for your packages to arrive.
We really appreciate your patience!
Let us know if you have any questions.
We will continue to serve you through the holidays and bring you joyful and elegant style to you and your loved ones.
Grace & the #twirlinpinkcrew